Extras are a powerful and flexible feature in MangoBeds that allow you to enhance your guests’ experience by offering additional services or products. Whether it’s an airport pickup, a special welcome package, or a one-time laundry service, extras can be added to bookings and booking forms to provide a personalized touch.
What Are Extras?
Extras are additional items or services that guests can add to their booking. They are completely customizable and can be anything that enhances the guest’s stay. Examples include:
- Airport pickups
- Special occasion packages
- Meal plans
- Spa services
- Laundry services
By offering extras, you can provide a more comprehensive service, increase guest satisfaction, and generate additional revenue.
Managing Extras
All extras are managed through the Extras section in your MangoBeds dashboard.
Creating a New Extra
- Access the Extras Section:
- Log in to your MangoBeds dashboard.
- Navigate to the sidebar menu and click on Extras.
- Create a New Extra:
- Click the Add New Extra button.
- Fill in the following details:
- Name: Give your extra a descriptive name (e.g., “Airport Pickup”).
- Price: Set the price for the extra. This can be a fixed amount or variable if needed.
- Image (Optional): Upload an image to represent the extra. This is useful for visual appeal on the booking form.
- Description (Optional): Provide a brief description to give guests more information.
- Save the Extra:
- Click Save to add the new extra to your list.
Updating and Deleting Extras
- To Update an Extra:
- In the Extras section, find the extra you wish to edit.
- Click on the Edit icon next to the extra.
- Make the necessary changes and click Save.
- To Delete an Extra:
- Click on the Delete icon next to the extra.
- Confirm the deletion when prompted.
Adding Extras to a Booking Form
Including extras on your booking form allows guests to select additional services during the booking process.
- Navigate to Booking Forms:
- Go to Booking Forms in your dashboard.
- Select the booking form you want to modify or create a new one.
- Edit Booking Form Settings:
- Within the booking form editor, look for the Extras section.
- Add Extras to the Form:
- You will see a list of available extras.
- Check the boxes next to the extras you want to include on the form.
- Arrange the order if necessary.
- Save the Booking Form:
- Click Save to update the form.
Example Extras to Add:
- Airport Pickup: Offer transportation from the airport to your property.
- Welcome Package: Include flowers, wine, or chocolates upon arrival.
- Meal Plans: Provide breakfast, lunch, or dinner options.
Adding Extras to an Existing Booking
Sometimes, guests may request additional services after their initial booking, or you may want to offer them special amenities.
- Access the Booking:
- Go to the Bookings section in your dashboard.
- Select the booking you wish to modify.
- Add Extras to the Booking:
- In the booking details page, find the Extras section.
- Click Add Extra.
- Select or Create an Extra:
- Choose Existing Extra:
- Select from the list of previously created extras.
- Create New Extra on the Fly:
- Click Create New Extra.
- Enter the name, price, and description.
- This extra will be added only to this booking.
- Choose Existing Extra:
- Confirm the Addition:
- Click Save or Add to include the extra in the booking.
- The extra will now appear in the booking summary and total price.
Examples of On-the-Fly Extras:
- Laundry Service: Offer a one-time or recurring laundry service.
- Room Upgrade: Provide an option to upgrade to a premium room.
- Event Tickets: Sell tickets to local events or attractions.
Best Practices for Using Extras
- Keep It Relevant: Offer extras that complement your guests’ experience.
- Clear Descriptions: Provide detailed information to avoid confusion.
- Competitive Pricing: Ensure your extras are priced appropriately.
- Promote High-Value Extras: Highlight extras that offer the most value to guests.
Conclusion
Extras are a versatile tool in MangoBeds that can enhance your guests’ stay and increase your revenue. By managing extras effectively and making them easily accessible during the booking process, you provide guests with a customizable experience tailored to their needs.
Start leveraging the power of extras today to set your property apart and deliver exceptional service.