Customer Success Story

Three cities, two countries, one community: how Co.404 scales coliving across LATAM with Mangobeds

Co.404 spent five years trying different systems before finding Mangobeds. Today they run coliving and coworking across three cities in Mexico and Colombia — Oaxaca, San Cristóbal, and Medellín — on one account, in multiple currencies, with a team that ships new features almost as fast as they ask for them.

Ready to simplify and grow?

See how Mangobeds can help you simplify bookings, reduce admin work, and create a better experience for both you and your guests. Let our team show you just how easy it can be.

About Co.404

Co.404 is a coliving and coworking brand with three properties across Latin America: Oaxaca City and San Cristóbal de las Casas in Mexico, and Medellín in Colombia. Their tagline says it best, “Ordinary life not found”. It’s built for remote workers and digital nomads who want the best of hostels, hotels, and coworking in one place, with a real community to plug into from day one.

Think daily family dinners, a dozen weekly activities, fiber internet coworking, rooftop terraces, and a crowd that actually shows up.

Five years, several systems, still nothing that fit

Before Mangobeds, Co.404 spent five years cycling through different booking and property management systems. Most of them were hotel PMSs that had been repainted as “coliving-friendly” software. They weren’t.

The pain was the same every time: monthly stays shoved into a nightly-rate model, no clean way to handle extras like dinners and activities, clumsy multi-property setups, and support teams that didn’t understand the difference between a one-night guest and a three-month resident.

Scaling across two countries and three cities only made the cracks bigger.

“After 5 years and different systems, we finally found the answer.”

Laurens Borrey, Founder of Co.404

Multi-country, multi-currency, one brand

Running coliving in two countries sounds glamorous. Operationally, it’s a headache.

Mexico charges in MXN. Colombia charges in COP. International guests compare prices in USD. OTAs want their own currency feeds. Promos need to land the same way in every city, even when the numbers behind them look completely different.

With Mangobeds, Co.404 runs all three properties under one account, with native support for each local currency and a consistent reporting view across the brand. Each house keeps its own vibe and its own team, without the founders stitching spreadsheets together to see the full picture.

Book Direct = Best Price, actually enforced

Co.404’s pricing promise is clear on their site: Book Direct = Best Price, with a 50% discount for monthly stays and a 10% cash discount in Mexico on top.

Making that promise real across three properties and multiple channels is the hard part. Mangobeds keeps their direct booking engine competitive, applies long-stay discounts automatically, and holds rate parity across OTAs without manually fighting the calendar every week.

The result: fewer guests leaking to OTAs, lower commission costs, and a direct channel that actually rewards loyalty.

Daily dinners and weekly activities, without the spreadsheet mess

A dozen weekly activities plus daily family dinners adds up to a lot of small transactions. Who signed up for the salsa class? Who’s staying for dinner tonight? Did they pay?

With Mangobeds, Co.404 sets up extras once and charges for them inside the same system guests already use to book. No “can you Venmo me later,” no scrambled notes, no revenue lost to informal tracking. The community experience stays light and human. The accounting stays clean.

“One of the best customer experiences of any platform we have ever used.”

Laurens Borrey, Founder of Co.404

Why Mangobeds works for Co.404

After five years of trying to bend hotel PMSs into something that fit, Co.404 found a system built around how they actually operate.

  • Smart availability that fills the gaps: instead of returning “no availability” when the exact room isn’t free, Mangobeds offers stays that switch room types mid-booking. In high season that’s the difference between a full house and dead nights left on the table — a real occupancy boost across all three properties.
  • Multi-property, multi-currency out of the box: MXN for Mexico, COP for Colombia, USD for international guests — one account, consistent reporting across every house.
  • Direct booking engine that protects the “Book Direct = Best Price” promise: long-stay discounts, promo codes, and cash-discount logic applied automatically.
  • Extras that scale: daily dinners, yoga, workshops, coworking day passes — all charged and tracked in the same system guests book through.
  • A team that actually listens: when Co.404 asks for a new feature, most of the time it ships quickly. That feedback loop is rare, and it’s a big part of why they stopped shopping around.
  • Support that doesn’t feel like enterprise software: fast responses, real humans, and a product that keeps evolving with how the team runs the houses day to day.

The short version: Mangobeds lets Co.404 keep the “ordinary life not found” feel intact, while the multi-country operational plumbing stays invisible.

Key Results

  • Ended a five-year search: finally a system catered for colivings, not a rebranded hotel PMS
  • Three properties in two countries, one account — no duplicate data entry across cities
  • MXN and COP handled natively, with USD-friendly pricing for international guests
  • Book Direct = Best Price promise enforced automatically on the booking engine
  • Extras and events charged inside the booking flow, no side spreadsheets
  • Feature requests shipped fast, and “one of the best customer experiences of any platform we’ve ever used”

“After looking for 5 years and using different systems, we finally found the answer of what we want from Mangobeds. They are catered so well for colivings! Also the Mangobeds team is so quick and open about listening to new features that can be added. And most of them are added so quickly! Another great thing, one of the best customer experiences of any platform we have ever used.”

Laurens Borrey, Founder of Co.404

Ready to simplify and grow?

See how Mangobeds can help you simplify bookings, reduce admin work, and create a better experience for both you and your guests. Let our team show you just how easy it can be.