After some time running your place, you will end up juggling check‑ins, events, and that one guy who always asks for oat milk at 2 a.m. Remembering it all? Impossible, until now.
Guest Profiles 🗂️
Every booking auto‑generates a profile that stores email, phone, past stays, spend, allergies, even their Spotify‑at‑breakfast preference. One click, the full story.
Instant “Hey, You’re Back!” Tags ⚡
First‑timers get a New badge, regulars light up as Returning. No more awkward “Nice to meet you… again.” Your team greets them like old friends.
VIP Notes & Tasks ✍️
Pin a note (“Loves desk by the window”) or set a follow‑up (“Offer long‑stay discount after day 20”). Think lightweight CRM, built for hospitality, not spreadsheets.
Blocklist 🙅
Some guests are unforgettable for the wrong reasons. Flip the switch and they can’t book—across all your properties. Peace restored.
Why You’ll Love It
- Zero setup. We pull the data from your existing bookings.
- Team‑wide clarity. Front desk to housekeeping, everyone sees the same intel.
- Loyalty baked in. Surprise perks for returners = longer stays & happy reviews.
Jump into it
The CRM is open to all Mangobeds users today. Switch it on in Apps ➜ Guest CRM, play around, then hit us with feedback. We are looking for the best suggestions!
Your guests will feel seen, your staff will thank you, and you’ll wonder how you ever lived without it. Go give it a spin.
