Introduction

Long-term stays are a cornerstone of the coliving experience, offering guests the opportunity to immerse themselves in a community for extended periods. However, a common challenge arises when the desired room is not available for the entire duration of the stay. This often leads to guests contacting the property, initiating a prolonged back-and-forth conversation to piece together a stay that involves changing rooms. This process can be time-consuming and may deter potential guests from completing their bookings.

At MangoBeds, we recognize this habitual issue in colivings and have developed a solution to simplify the process. By allowing guests to book room changes themselves during the reservation, we help colivings fill the gaps, reduce the time spent on guest communications by up to 40% and increase booking numbers by 30%.

The Challenge of Long-Term Stay Availability

Guests seeking long-term accommodations frequently encounter fragmented availability. Rooms may be booked by other guests for portions of the desired period, making it impossible to secure a single room for the entire stay. This scenario forces guests to reach out to the property to explore alternatives, often involving:

• Multiple Communications: Extensive emails or calls to find suitable room combinations.
• Delayed Responses: Time zone differences or busy schedules can prolong the exchange.
• Increased Complexity: Coordinating room changes manually adds layers of complexity.

This cumbersome process can last weeks and may result in lost bookings if guests become frustrated or find alternative accommodations.

MangoBeds’ Solution: Self-Service Room Changes

To address this challenge, MangoBeds has introduced a feature that empowers guests to manage their own room changes during the booking process. Here’s how it benefits both guests and property managers:

For Guests:

• Flexibility: Guests can view all available rooms and dates, allowing them to create a personalized itinerary that fits their schedule.
• Convenience: Eliminates the need to contact the property directly, streamlining the booking experience.
• Transparency: Real-time availability ensures guests have accurate information when making decisions.

For Property Managers:

• Reduced Administrative Work: Automating room changes cuts down on communication time by 40%, freeing up staff to focus on other tasks.
• Increased Bookings: A smoother booking process encourages more guests to complete their reservations, boosting bookings by 30%.
• Optimized Occupancy: Filling gaps in room availability maximizes occupancy rates and revenue.

How to Activate Self-Service Room Changes

Implementing this feature in your MangoBeds account is straightforward. Follow these steps to enable guests to book multiple periods and change rooms before checking out:

1. Log In to Your Dashboard:
   • Access your MangoBeds account with your credentials.
2. Navigate to Booking Forms:
   • Click on the “Booking Forms” option in the sidebar menu.
   • Select the booking form you wish to modify or create a new one.
3. Access Advanced Settings:
   • Within the booking form editor, locate and click on “Advanced Settings”.
4. Enable Multiple Period Bookings:
   • Find the option labeled “Can book multiple periods”.
   • Toggle this setting to allow guests to book multiple periods and change rooms before checking out.
5. Save Your Changes:
   • Click on “Save” to apply the new settings to your booking form.

By enabling this feature, you provide guests with the tools they need to manage their stays efficiently, reducing the need for direct communication and simplifying the booking process.

Conclusion

Self-service room changes are a game-changer for colivings looking to enhance guest satisfaction and operational efficiency. By allowing guests to manage their own room transitions during long-term stays, you eliminate a significant barrier in the booking process.

Activate this feature today to reduce administrative workload, increase bookings, and provide a seamless experience that sets your property apart.

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Ready to simplify long-term bookings? Log in to your MangoBeds dashboard and enable self-service room changes now!