Some regions (like Spain or Portugal) require accommodations to collect guest details such as passport info for legal registration. MangoBeds makes this hassle-free with Custom Form Fields and integrations.
Using Custom Form Fields
- Enable Custom Fields: In the Booking Form settings, look for the Custom Form Fields section.
- Add Needed Questions: Ask for details like passport number, ID photos, or any other legal requirement.
- Make Them Required: Mark these fields as mandatory so guests can’t complete the booking without providing the info.
That’s it—MangoBeds will store everything securely in the booking record.
Real Decreto 933/2021 (Spain) & Registro de Viajeros
What’s the new law about?
As of December 2, 2024, Spain requires all lodging businesses to collect and report detailed guest info (like passport, address, and payment details) through the SES.HOSPEDAJES platform. This shift comes from Real Decreto 933/2021, which replaces older police/guardia systems.
Do I have to do anything if I already collect guest data?
Yes. Even if you gather data via online travel agencies or other channels, you must still provide the info again when guests arrive.
What if a guest refuses?
You’re allowed to deny them check-in. The law is pretty strict, and fines can range from a few hundred to tens of thousands of euros if you don’t comply.
How MangoBeds helps
- Custom Form Fields: Add extra fields in your booking form for all the new mandatory data.
Stay compliant by updating your booking flows and forms in MangoBeds. If you have questions, reach out to our support team.
Other Alternatives
If you want a dedicated solution, we’ve partnered with Chekin, a tool specialized in guest registration and legal compliance. Learn more about our Chekin integration →
Use whichever method suits your workflow, and stay compliant without headaches.
